Precautions to sending your inquiries

Personal information received from customers will be used only to respond to the inquiry or question and to offer information.
We ask customers aged 16 or below to obtain parental guidance before sending an inquiry.
We may not be able to reply to your inquiry if the e-mail address you provide us is incorrect or in the event of a system malfunction.
Please note that we may need some time to respond to inquiries sent via e-mail (those sent on Saturdays, Sundays and national holidays would be handled from the next business day) and in some cases may not be able to respond.
Please note that some inquiries of certain nature may not receive a reply.
Our reply to inquiries we receive is personally addressed to you, an individual customer. Please do not use any part of our reply for purposes other than the inquiry itself without our permission.
The Inquiry Form is sent under the security of SSL (data encrypting technology).
Refer to our Privacy Policy for details on Eagle Industry's handling of personal information.
The above precautions may change according to laws and regulations or other circumstances.